I.T MANAGEMENT

Virtual Helpdesk

The world of technology can often prove troublesome and staying operational and focused on your business can be difficult when your team is complaining about I.T issues. This service is perfect if you are looking to claw back your time and resource as like most small businesses you are attempting to take care of your own I.T in-house or have assigned this role to a member of staff who has another job.  With Virtual Helpdesk, we provide reactive breakfix services supporting you when you need it the most.

More About This Service

Introducing Virtual Helpdesk, a personal and friendly remote support service built to resolve your issues quickly and efficiently through the use of remote support tools. issues can be raised, diagnosed and resolved over the phone, through email or directly through your workstation. ​ Remote Access to Dedicated Expert (Monday - Friday, 9-5PM) 1 Hour Service Level Agreement (SLA) Response Time

O365, Apple MAC IOS, Windows

Quarterly Business Reviews



Virtual I.T Manager

Virtual I.T Manager goes beyond reactive by providing you with onsite strategical and technical help. This service is perfect for your business but only if you are looking to build competitive systems with fast growth in mind. This service applies if you are ready to drive your business forward through the use of technology.

More About This Service

With Virtual I.T Manager we deliver full I.T estate management through regular onsite visits, solution clinics, I.T planning sessions, proactive maintenance and projects all for a fixed monthly premium. ​ Regular Onsite Visits I.T Planning I.T Budgeting I.T Asset Register Business Continuity Plan Scheduled Proactive Checks Solution Clinics I.T Projects



REMOTE SERVER MANAGEMENT

Although our focus is on getting you to the Cloud we provide transitional onsite server support and maintenance.

More About This Service

With Remote Server Management we manage and monitor system health, operation and security by regularly reviewing key processes and services, logs, and system updates constantly fine tuning system resources and reviewing minor issues before they become major show stoppers. Our proactive support package is built to keep your servers operational and secure. ​ 24x7 Monitoring of server infrastructure Proactive Scheduled Maintenance for servers. Anti Virus Management Update Management Regular Reports Predictive Failure Checks System Uptime Monitoring Security Checks



WORKSTATION SECURITY

Securing your information (and your clients data) should be a priority.

The first line of defense is ensuring that workstations are fully protected and configured to best practice. With Workstation Security we keep your workstations functional, organised, compliant and protected using the power of the Cloud!

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More About This Service

  • Asset Tracking
  • Windows Updates
  • User Security
  • Optional Anti-Virus and Mail Filtering
  • Regular Asset Reporting
  • Workstation Management & Maintenance
  • Optional Anti-Virus and Mail Filtering



Contact us today.

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T: 01494 265773

M: 07803 823710

E: sales@destinationcloud.co.uk

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Office Address

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4 Keates House, Sheridan Court, High Wycombe,

HP12 4FF

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Destination Cloud Ltd,  Company Number: 11124995, VAT Number: 290 6467 79

Registered Address: 4 Keates House, High Wycombe, Bucks, HP12 4FF.

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E: sales@destinationcloud.co.uk

T: 01494 265773

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© 2019 Destination Cloud. All rights reserved

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